Support Videos and Guides
Access how-to videos and downloadable help guides for your EFS or Fleet One EDGE account.
For your convenience
Click the links below to access important forms and information for EFS customers and cardholders.
- Certification of Beneficial Ownership (BOCDD)
- Carrier Claims – Transaction Dispute – Fraud
- Carrier Claims – Transaction Dispute – Non Fraud
- Carrier Claims – MC Transaction Dispute – Fraud
- Mastercard Non Fraud Dispute Form
- Merchant Invoice Dispute Form
- Order EFS Checks
- Void/Returned Checks – Check Action Request Form
- WEX BANK Privacy Policy
- Merchant W9 Form
Customer service numbers
- EFS and Fleet One Customer Service
- 888-824-7378
- T-Card/T-Chek Customer Service
- 800-776-2433
- Order EFS Checks
- 888-824-7378
- Merchant Services
- 888-824-7378
- Factoring
- 877-275-8801
Office locations
- Portland Office
- 1 Hancock Street
Portland, ME USA 04101
- 1 Hancock Street
- Ogden Office
- 1104 Country Hills Drive
Suite 700
Ogden, Utah 84403
- 1104 Country Hills Drive
- Nashville Office
- 3102 West End Avenue
Suite 900
Nashville, Tennessee 37203
- 3102 West End Avenue
- Minneapolis Office
- 8170 Upland Circle
Suite 100
Chanhassen, Minnesota 55317
- 8170 Upland Circle
Contact us
To send us a question or request a time to talk, complete the form below and a representative will respond to you shortly. Thank you for your business!