For your convenience
Click the links below to access important forms and information for EFS customers and cardholders.
- Payment Authorization, Bank Updates, Billing Cycle Change & Payment Method Form (PAF)
- Certification of Beneficial Ownership (BOCDD)
- EFS/OTR – Fraud Transaction Dispute Form
- Carrier Claims – Transaction Dispute – Non Fraud
- CPS – Fraud Transaction Dispute Form
- Mastercard Non Fraud Dispute Form
- Merchant Invoice Dispute Form
- Order EFS Checks
- Void/Returned Checks – Check Action Request Form
- WEX BANK Privacy Policy
- Merchant W9 Form
Customer service numbers
- EFS and Fleet One Customer Service
- 888-824-7378
- T-Card/T-Chek Customer Service
- 800-776-2433
- Order EFS Checks
- 888-824-7378
- Merchant Services
- 888-824-7378
- Factoring
- 877-275-8801
Office locations
- Portland Office
- 1 Hancock Street
Portland, ME USA 04101
- 1 Hancock Street
- Nashville Office
- 4031 Aspen Grove Drive
Suite 550
Franklin, TN 37067
- 4031 Aspen Grove Drive
Contact us
To send us a question or request a time to talk, complete the form below and a representative will respond to you shortly. Thank you for your business!
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